Training & Consulting – Fix Your Processes Before You Digitize

We help companies understand, document, and improve their internal processes through practical, hands-on training and expert consulting.

Why This Service Matters

Many companies want to embrace digital tools, but without clear internal processes, digitalization will only automate confusion. Our service ensures that your employees understand how the company works, where the weak spots are, and how to fix them before digital transformation begins.

Think of it this way: If your team doesn’t know how to track production efficiency on paper, they won’t benefit from a digital dashboard. First, we help them understand what to track, why it matters, and how to act on it.

What We Teach

  • How to map and document processes: Step-by-step instructions to help employees describe what they do, how they do it, and who is responsible.
  • How to identify weaknesses: Learn how to spot delays, duplicated work, missing data, or unclear responsibilities.
  • What good management means: Especially in production, we train managers and team leaders on their role in achieving performance—not just "following the plan."
  • Understanding and using KPIs: We explain what KPIs are relevant (OEE, scrap rate, volume targets, etc.) and how to use them to improve day-to-day results.
  • How to act before you automate: We guide you to define clear digital requirements, based on real operational needs—not assumptions.

Real-World Examples

Production Management Example

In a manufacturing company, shift leaders didn’t understand what KPIs to follow. Scrap was increasing, but no one knew why. After our training, each shift leader learned to monitor scrap by machine and product, and how to involve operators in root cause analysis. As a result, the company reduced scrap by 20% in 3 months—before implementing any software.

Administrative Process Example

In an office setting, employees used email and Excel to handle internal requests. Many requests were delayed or lost. We helped them map the current process, define the weak points, and create a clear flow of responsibilities. Only then did we recommend digital forms.

What You Get

  • Trained employees who understand their role in improving the company
  • Clear process documentation you can use for digitalization or audits
  • Actionable KPI dashboards, even in Excel, that prepare you for future tools
  • Expert guidance from people with real experience in production and business management
  • An external, neutral view that helps you identify what your internal teams may overlook

Who Is This For?

This service is ideal for:

  • Manufacturing companies preparing for digitalization
  • SMEs that want to organize their internal processes and reduce inefficiencies
  • Managers who want to train team leaders or supervisors on real performance management
  • Companies looking for objective external support, without politics or internal pressure

Let’s Work Together

We don’t offer slides—we work with your team directly, in your processes, to deliver real change. If you're ready to stop guessing and start improving, contact us today.